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Why Businesses Should Use VoIP

A VoIP phone service refers to a type of phone service commonly known as internet calling. VoIP services let users talk to each through the internet as opposed to traditional phone lines. This is done when audio information gets converted into data and sent to the other individual through the internet. VoIP is not just a new technology for making calls cheaper. There are many advantages of using VoIP as discussed below.

First, VoIP is multi-functional. VoIP is not used in making and receiving calls only but it has more uses. Recent VoIP systems include other communication services such as presence information, teleconferencing, instant messaging, video conferencing and others. VoIP multi-functional features allow you to keep connected with staffs to discuss crucial matters regardless of your location in the world. This means employees do not have to be in the office physically but can work from home or abroad.

The second advantage is the enhanced productivity. VoIP gets rid of phone tag; instances in which two people try calling each other via telephone without being in a position to contact each. Phone tags inhibit business growth, reduce sales, and frustrate customers. With VoIP, it is possible for phone numbers to be programmed to ring on many devices before being forwarded to voicemail. This reduces the chances of employees and clients experiencing phone tag.

Thirdly, VoIP is cost-effective. Operating costs of VoIP companies are very low compared to traditional phone companies. VoIP reduces the costs of domestic as well as international calls to a great extent. With VoIP, there is no need for your business to continue to separately keep networks for data and phones. VoIP lets you carry your office extension office wherever you go and this cuts your company’s mobile phone expenditure. Teleconferencing and video conferencing abolish the need for staffs on fieldwork to go back to the office to discuss crucial issues hence cutting on travel costs. Additionally, costs associated with hiring, retaining as well as office space get low.

The final advantage is the portability. As long as you have access to the internet, it is possible to use VoIP from any location. VoIP permits you to make as well as receive calls on a range of devices such as tablets, and smartphones and this ensures workmates and customers can get you no matter the location you are in the world. VoIP also makes it possible for you to transfer calls to coworkers with no need of clients calling another number. In addition, VoIP permits you to set your status hence making fellow workers to know when you are available to respond to calls and when not available.

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